Managed DevOps & SysAdmin

Cakupan Layanan

• Perancangan pipeline CI/CD (GitHub Actions/GitLab CI) & standard branching.
• Containerization & Orkestrasi (Docker/Kubernetes).
• Observability: Prometheus/Grafana, ELK/EFK, alerting & on-call runbook.
• Security baseline & hardening (OS, container, cluster), secrets management.
• Reliability & SRE practices: error budget, incident response, postmortem.

Manfaat untuk Bisnis

• Rilis lebih cepat & aman melalui otomatisasi build/test/deploy.
• Skalabilitas & efisiensi infrastruktur dengan arsitektur cloud-native.
• Pengamatan (observability) end-to-end untuk respons insiden lebih cepat.
• Keamanan & compliance lebih kuat melalui praktik terbaik yang konsisten.

Tooling yang Didukung

• CI/CD: GitHub Actions, GitLab CI, ArgoCD
• Container & Orkestrasi: Docker, Kubernetes (GKE/EKS/AKS/K3s)
• Observability: Prometheus, Grafana, Loki, ELK/EFK, OpenTelemetry
• Security: Trivy, Snyk, Vault/Sealed Secrets, IAM best practices
• Infra-as-Code: Terraform, Helm, Ansible

Proses Onboarding

1. Assessment: audit arsitektur, pipeline, dan security baseline.
2. Plan: rencana peningkatan (milestone, SLA target, estimasi).
3. Implement: setup pipeline, observability, hardening & SRE.
4. Transfer: dokumentasi, runbook on-call, dan knowledge sharing.